Recruiting the right people for your change

There are so many elements to consider when recruiting your change team. We have written about the resourcing models and the things to consider when looking at resourcing your change team but what about the recruitment process. You can go through the motions, advertise, interview, appoint. And the more you do it maybe the better you will get at it. After all that has some sense of legitimacy in its approach, after all practice makes perfect doesn't it? Well I am here to tell you that practice in fact doesn't make perfect. In fact repetition alone will not guarantee success, and when you are recruiting for a major transformation you need a strategy to make it work.

So here are the key tips to consider

1. Be clear on the role your team plays in the organisation: There is a difference between recruiting for a team who is a 'Centre of Excellence' and focuses on coaching ways of working as opposed to a team who is supporting delivery. And then there is the hybrid approach which does...

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How 'teaming' can help change teams thrive

As organisations face efficiency and profit challenges, there are more demands being placed on teams. Of course technology plays a big part in efficient delivery of products and services by teams, and this has seen the evolution of agile ways of working. However when looking to introduce change, efficiency takes a different meaning. It is more about the effectiveness of the individuals coming together to work on delivering it. How can they be more efficient and what can they do to become a high performing team? This is where the concept of 'teaming' comes into it. In agile frameworks the result of good teaming is improved velocity, in change it is achieving the outcomes you desired in a shorter period of time. But what does this concept of 'teaming' actually involve? And how does it contribute to creating high-performing teams?

What is Teaming?

Teaming is not just about grouping people together and hoping for the best. It's a dynamic process where individuals come together, often...

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Strategies to manage complex change

Complex change normally takes the form of large IT transformations or changes to the strategic direction and identity of an organisation. The complexity comes with multiple streams of work, all which bring change, are often all impacting the same group, at various degrees and at different times. Depending in the size and span of your organisation and impact on processes, the scale of change can result in a need to simplify the story of change so engagement from both leaders and frontline employees is high all the way through. 

The other aspect of a complexity measure is baed in the risk exposure for the organisation. In simple terms, it is a matter of answering the question 'how much can the organisation afford to have this program fail?' For transformations, the risk is higher than other changes due to level of investment and reputational risk - to possible shareholders and external stakeholders is high.

So what are some actions you should take when facing complex change?

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Which change model is right for your organisation? Part 2

In the previous post we explored some of the aspects of popular change models, but today in Part 2 we are going to take you through the questions you should ask BEFORE you start looking at your change model options. It could save you time, money and effort!

Unfortunately in many organisations, people jump to solutions too fast, attracted by the 'shiny,shiny' aspect rather than following a thought process where options are considered.

1) Are you clear on what problem you are trying to solve? 

This is one of my favourite questions by far. And I ask this often, when I am invited to meetings where a decision has been made yet there seems to be confusion about what the purpose of the new product, process or policy is. Be clear on what problem or problems you are looking to solve with the introduction of a change model. It could be increasing staff engagement, improving strategic decision making by better understanding impacts of changes being introduced, or achieving...

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How to introduce behavioural change successfully

It forms part of the change maturity curve - first you introduce a change, more than likely a technology related change and you learn about how IT systems work. You understand how technology relates to processes. Then after the third or fourth change you manage you realise that it is behaviours of the users that you need to change. You then evolve to be involved in HR change, whether that be operating model changes or something similar, and then you mature into working on culture change. This is is a typical pathway of a change manager into a senior change manager and transformation manager. And after working on all such changes, you begin to start with what behavioural change you need to address and you capture far more change impacts than before.

So if you are starting as a change analyst or practitioner or if you are a change leader then I recommend you begin exploring more broadly the writers and academics who are publishing amazing research on what helps us humans...

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NAIDOC Week 2023 - For our Elders

naidoc week 2023 Jul 02, 2023

 

It is NAIDOC week and the theme this week is 'For our Elders'. For those who know us and work with us, we acknowledge and respect the First Nations people of Australia, the Aboriginal and Torres Strait Islanders who own this land that we walk on.

This year's theme is an important one, and a reminder about the wisdom of the Elders. The NAIDOC website has more information about this years theme.At myvirtualchangemanager we would like to celebrate NAIDOC week and acknowledge the Elders, past, present and emerging.

Check out some of the official events here.

 

 

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Which change model is right for your organisation? Part 1

The truth is that when it comes to change models, there is a lot to consider. The reason why a model or way of working through change is important, is because a consistent approach and common language will assist in being able to generate important strategic inputs into your organisation's strategy. Without consistent practices or a common approach across your organisation, however you will find it impossible to ever create an Enterprise view of change. But why does that matter? For medium to larger organisations this 'ask' comes to the fore often when there is a lot of transformational work underway and risks aren't being managed well across all of those areas. So better to set yourself up for success if you are in a medium to large enterprise.

Over the years, several change management models and methodologies have been developed to provide a structured approach to navigating organisational transitions. In this blog post, we will delve into four popular change management models,...

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The crossroads of Culture and Change Management

Change Management and the interventions used, and the strategic approach taken is most effective when it is working with the strengths of the organisation's culture. When it comes to transformation programs, the scope may be to affect the culture itself or as things change it may result in a cultural change which was unforeseen. Consider the digital transformations which have taken organisations beyond their cultural comfort zones and what they have needed to revisit as a result.  The Information Age has meant that many organisations now have values that reflect the continuous improvement curve that is needed to be embodied to keep up with the digital changes needed to survive.

But what is culture?

Culture plays a key role in shaping organisations, influencing their values, norms, and behaviours. It encompasses the shared beliefs, attitudes, customs, and practices that guide individuals within a workplace. Understanding the various elements of culture in organisations...

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How do you know you are ready for a change?

When a new project or program goes through it's go live process, the work just begins from a change perspective. But how you do you know your organisation or the teams or stakeholder groups impacted are ready for the Change? How do you give confidence to executive teams or Board directors that the risk that people may not be able to embrace the change has been addressed adequately? Well measuring 'Change readiness' is a way in which you can measure, report and enable risks associated with the 'people' side of change to be managed. It refers to the capacity and willingness of individuals, teams, and organisations to embrace and effectively adapt to change. To assess and monitor change readiness, a Change Readiness dashboard can be a valuable tool. We will explore the concept of change readiness and provide a step-by-step process for creating a comprehensive change readiness dashboard.

What is Change Readiness?

Change readiness involves assessing the individual and collective...

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Is there such a thing as 'Business As Usual' anymore?

It would be good to hear if there is any organisation that isn't currently undergoing some sort of change or transformation in the world. We are now in 2023 and I think it is fair to say that between 2020/21 and a little into 2022 there is a real sentiment that change has been forced on many organisations, with the need to respond to the pandemic demands especially in the digital space. Others have needed to revisit their core offerings and the pressures on the newly branded People and Culture teams continue as organisations need to address their changed people needs and talent attraction and retention strategies.

But what does the 'new normal' look like in organisations when everything seems uncertain?

So what does the landscape of continual change and transformation look like?

Like arriving in a different country and seeing it for the first time, many employees just aren't use to the concepts, language or processes that need to be created or improved upon for change...

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