When introducing change in your organisation, sometimes the impact of that change may not be so obvious. Without doubt it holds true that the more changes you work on and introduce the more you understanding the ripple effects of the change you are introducing. This why impacts are more broader than the behavioural change that is required. The broader the net the easier it is to enact the required change activities to support those who need it and to address the changes required. 

Connected thinking is necessary to develop and will develop over time if you learn from implementing change. A combination of various contracts in my career in various industries, introducing various changes built my ability to think differently about change impacts. There was a sense of similarity but also a respect for the connectedness in organisations which mean that the connection points were to be identified and included in change plans.

This is in sync with the concept of the butterfly effect....

It's here!  The Next Level Change Success Podcast.

Here are the key highlights of this episode:

This Episode covers the evolution of Change Management. I share my own journey into change management, and the Diamond of Program Change Effectiveness.

Here are some highlights

At the commencement of the podcast Therese covers her own experience in projects and change early in her career.

 5:48     Therese covers what Change Management is and how it is about bridge building and being a translator 

6:26     Therese discusses why Change Management exists and shares a story about her own experience in the early days of customer experience

7:42     The Loyalty Effect by Frederick Reichheld 

9:42     Therese covers some of the key people aspects of Change Management

12:00   Therese discusses Program Change vs Organisational Change

14:00   Executive Sponsorship to support Change Management

15:16 ...

Many times I have been asked - 'So Therese, how do I get into Change Management?' 'What course should I do?', 'What experience do I need?.' Well in such a competitive and also in demand market like we have now, employers are looking not just externally for Change Managers but more and more are looking at a number of strategies to build change capability in their organisation. That being said, there is no better time to get into Change and here are a number of things for you to consider and paths you can take to managing change in organisations. 

Pathway 1: Complimentary experience and basic skills. There are many 'feeder' jobs that are on the pathway to Change Management. Human Resources, Learning/Training, Project Management, Senior Business Analysis. Yes, all of these are typical pathway disciplines, with many Change Managers having these backgrounds on their resumes. For me, I started in Marketing and Communications. I have experience in Customer experience as...