So you went on an offsite, or put your Managers through a leadership program. However, did you support the change by reviewing KPI's, discussing culture and how the program relates to the organisation culture? Have you rewarded (positive reinforcement) those Managers who implemented the techniques they learned in training?

If you are investing in your leaders but haven't wrapped the training program up in a change program, then you are investing in individuals not the organisation. Success can't be measured simply through attendance and satisfaction with the training itself.

Every individual learns differently

There will always be some individuals who can connect training with their real world practices but many (and through no fault of their own) slip back into old habits as they are simply easier when it comes to different leadership techniques. After all, that comfort zone is SO MUCH EASIER.  An ideal scenario would be if 7 out of 10 leaders who attend training implement new tech...