There is a standard definition for Change Management. Oxford languages defines it as 'the management of change and development within a business or similar organisation.'

The simplified 'real world' definition is the following:

Change management is the planning and implementation of a series of tactical activities that support individuals, teams, leaders, and/or customers to move from a current way of doing things to a new way of doing things. The goal is to generate effective and full adoption of the new way of working in the shortest possible period of time.

Now that you have a frame of reference as to what it is, let's explore what change management is further and the many challenges with introducing change management into any organisation. As with any new discipline (shout out to behavioural insights specialists and customer experience practitioners), the struggle is real when looking to build credibility due to not many people knowing what change management is or even worse...