You can set up a Change Management Office (or Practice as they are also called), but do you have an Enterprise Change Management Maturity roadmap worked out? You may be on the 'accidental' path that we have mentioned here. But you will certainly need one, especially if the appetite for change management is increasing in your organisation due to the results you are getting. This will now mean that you will need an Enterprise Change Management Maturity model to be able to measure your organisation against.

One of the first steps in building change maturity is to measure existing change maturity by applying a Change Management Maturity model assessment, so you have a baseline and your roadmap will then help move your organisation through the levels. Easy? Well the challenge is always in the doing. So let's explore the Enterprise Change Management Maturity model so you know what the levels are and what the indicators are.

How do you know which level you are at?

There are some characteri...