You need your team to work in a new way because you are automating processes with new technology, or you have changed the roles and functions in your team but haven't thought through how that will change your day to day work. Not only that but you haven't thought yet about how your team works with other areas or departments. Now you face spending the next 3 months working out all of the details and getting back on your feet. How could this have been avoided? Through the discipline called Change Management.

In business the main question you ask when looking at introducing something new, is 'how soon can we get this in?'. A better question would be 'how long will it take to get to the end state we are pitching for?'. Another great question is 'what will the return on my investment be'?, even on projects that are mandated from the powers that be. Whether it be changing the way you do things, introducing new products, or modifying existing products with tightening profit margins and decre...