Change Management and the interventions used, and the strategic approach taken is most effective when it is working with the strengths of the organisation's culture. When it comes to transformation programs, the scope may be to affect the culture itself or as things change it may result in a cultural change which was unforeseen. Consider the digital transformations which have taken organisations beyond their cultural comfort zones and what they have needed to revisit as a result.  The Information Age has meant that many organisations now have values that reflect the continuous improvement curve that is needed to be embodied to keep up with the digital changes needed to survive.

But what is culture?

Culture plays a key role in shaping organisations, influencing their values, norms, and behaviours. It encompasses the shared beliefs, attitudes, customs, and practices that guide individuals within a workplace. Understanding the various elements of culture in organisat