The crossroads of Culture and Change Management
Change Management and the interventions used, and the strategic approach taken is most effective when it is working with the strengths of the organisation's culture. When it comes to transformation programs, the scope may be to affect the culture itself or as things change it may result in a cultural change which was unforeseen. Consider the digital transformations which have taken organisations beyond their cultural comfort zones and what they have needed to revisit as a result. The Information Age has meant that many organisations now have values that reflect the continuous improvement curve that is needed to be embodied to keep up with the digital changes needed to survive.
But what is culture?
Culture plays a key role in shaping organisations, influencing their values, norms, and behaviours. It encompasses the shared beliefs, attitudes, customs, and practices that guide individuals within a workplace. Understanding the various elements of culture in organisat
...Is Change a dirty word in your organisation?
Change can become a dirty word in your organisation if it isn't handled well. Just like 'he who shall not be named' people hesitate to talk about the changes taking place from fear of resistance. Even worse is when continual change is forced through without consultation and staff disengage as a result.
Let's face it, most humans (even change managers who are humans too) initially don't like changes taking place that are out of their control. We all react differently to change depending on what it is, and whether it means we lose something or we gain something.
However if change is continually poorly managed or not managed well at all, the process of engaging employees and creating a positive environment that promotes growth and inclusivity won't exist. Which will create a world of perpetual discomfort which will either have employees underperform or leave. So when 'change' becomes a dirty word in your organisation, how do you redirect the story and so it has a happy ending inste...
