I am a big fan of continuous improvement, and when you aren't interested in making the same mistakes twice you can become quite frustrated when people are decide to do what's crazy. That's right, they keep doing the same thing and expect a different result. The definition of insanity according to Einstein - and trust me there are a lot of insane people out there!

Through all of the different change I have managed early in my career, you get to know the traps for new players. Those 'gotcha's' that you don't need to learn more than once. No matter how experienced you are every time you introduce change into an organisation, you learn lessons. If you aren't capturing them then you are missing out on a great opportunity to support your organisation to change and adapt faster.

Here are my top 5 lessons (although this may change again) on what NOT to do when managing change:

1) Thinking you should be the voice of the change - not the leaders. Leaders owning and speaking to the change is o...