When undertaking a transformative change program the better you understand the 'current state' of your organisation the more likely you are to succeed. Lets face it, all organisations have the 'face' they like to show the outside world, their brand and then there is the real dynamics within an organisation that have it operate. Now internal dynamics aren't a bad thing, they are just dynamics that exist. And if you understand them then you can work with them to ensure change and transformation is embedded. If there are negative undercurrents that exist then you need to understand them to be able to effectively navigate potentially 'rough waters'.

Explore what lies beneath... 

Who are the influencers, what connections exist? The who do you need to get on board with your program so it can be a success? Hierarchy is the formal way in which to set up a change success, however if you ignore the informal networks then it is at your own peril. In some organisations the informal network...