Technology change is one of the reason's that the disciplines of project management and change management exist in the first place. And what we mean by that is that technology failures are the reason why both disciplines are in place. Both the project discipline and the change discipline have been changing and adjusting to the growing realisation that bridges need to be built between technology delivery areas and business areas. Agile ways of working were a blend of discipline at speed. Yet there continue to be tech failures delivered and remediated. Why? Well if you have worked on or experienced poorly designed and delivered technology solutions, (as I have) then themes begin to appear.

Following are some key themes for you to reflect upon for your digital change and whether these are being approached in the right way. Here are some 'Must DO's': 

1) Be sure to explore the problem enough, before deciding technology is the solution. Many, many times, there is a shiny piece...