In this podcast Episode I cover what change management is with the aim to demystify it. We cover the main elements of a change plan and the diamond of Change effectiveness which you can download below.
Here are some of the highlights:
2:10 Often people have different definitions of change in an organisation.
2:34 The ‘real world’ definition of change. The key aspects and focus of change management is to generate full and effective adoption of a new way of working in the shortest time possible with the best ‘user’ experience.
3:52 Change happens over time, not immediately at a Go Live.
4:35 Change Management is the plan which moves people from out of their comfort zone to a new comfort zone.
5:23 The Change Management plan is a bridge to close the gap between current state and future state. It is impermanent and exists to provide a clear pathway for people affected by the change.
5:45 We cover the key components of a Change plan.
6:48 The diamond of Change effectiveness.
7:29 Design is critical for Change effectiveness and we go into why.
13.18 Change is a new discipline. It covers more than communication.
Resources
Definition of Change Management
Diamond of Change Effectiveness
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When the Change overview is ready we will send it out. If you want to know the basics of change, then look no further.